Terms of service
TERMS AND CONDITIONS
www.abyya.be
1. Introduction
Welcome to ABYYA, your destination for sustainable and responsible fashion. By accessing our webshop, you agree to be bound by these Terms and Conditions, which form a legally binding agreement between you and ABYYA. These terms govern your access to and use of our website, including any content, functionality, and services offered on or through www.abyya.be
Please read these Terms carefully before using our webshop. By using the webshop, you accept and agree to be bound and abide by these Terms and Conditions and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms and Conditions or the Privacy Policy, you must not access or use the webshop.
2. Definitions
In these Terms and Conditions, the following definitions apply:
- "We", "us", "our" refer to ABYYA, the owner and operator of the webshop.
- "User", "you", "your" refer to any individual accessing or using the webshop.
- "Content" encompasses all materials, including texts, graphics, images, and information, made available on the webshop.
- "Products" include all goods offered for sale on the webshop.
- "Webshop" denotes our e-commerce platform, accessible via www.abyya.be or any other URLs we may designate.
3. User account and registration
3.1 Registration requirements: Users desiring to engage in transactions or access certain features on the webshop may be required to create an account. The registration process necessitates providing accurate, current, and complete information as specified in the account setup, including a valid email address.
3.2 Account security: Upon successfully creating an account, users are responsible for maintaining the confidentiality of account credentials and for all activities that occur under their account. Users agree to immediately notify ABYYA of any unauthorized use of their account information or any other security breach.
3.3 Account updates: Users are encouraged to regularly review and update their account information to ensure it remains accurate, complete, and up-to-date. ABYYA reserves the right to suspend or terminate accounts that are found to contain inaccurate, false, or obsolete information.
4. Product information and availability
4.1 Product listings: ABYYA endeavors to provide detailed and accurate descriptions of products listed on the webshop. However, we do not warrant that the product descriptions, colors, information, or other content available on the webshop are accurate, complete, reliable, current, or error-free.
4.2 Availability: The availability of products on our webshop is subject to change without notice. Occasionally, there may be information on our webshop that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability.
5. Pricing and payment
5.1 Pricing: Prices for products are subject to change without notice. All prices are inclusive of VAT but exclusive of shipping costs, which will be added to the total amount due during the checkout process.
5.2 Payment methods: ABYYA accepts various payment methods, including credit cards, debit cards, and other electronic payment methods. Users agree to provide current, complete, and accurate purchase and account information for all purchases made at our webshop.
5.3 Transaction security: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
6. Promotions and discounts
6.1 Eligibility: From time to time, ABYYA may offer promotions and discounts. These offers are available for a limited time and are subject to conditions as specified during the offer period.
6.2 Redeeming promotions: To redeem a promotion or discount, users must follow the instructions associated with the offer. Restrictions may apply, and not all promotions can be combined with other offers or discounts.
7. Order process and confirmation
7.1 Placing orders: After selecting products, users will be guided through the process of placing an order by providing necessary information for the completion of their purchase.
7.2 Order confirmation: Upon placing an order, users will receive an order confirmation via email detailing the purchase. The confirmation is an acknowledgment that we have received your order, not an acceptance of your order.
7.3 Order cancellation: ABYYA reserves the right to cancel any order at any time for reasons including but not limited to: product unavailability, errors in the description or price of the product, errors in your order, or other reasons.
8. Intellectual property rights
8.1 Ownership: The webshop and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by ABYYA, its licensors, or other providers of such material and are protected by international copyright and trademark laws, as well as other intellectual property or proprietary rights laws.
8.2 Use restrictions: The material from the webshop may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our express written permission. Users may download one copy of a reasonable number of pages of the webshop for personal, non-commercial use only, provided they do not modify any content, use the content for any commercial purpose, or publicly display any content (commercial or non-commercial).
9. User conduct
9.1 Prohibited activities: Users agree not to use the webshop in any way that violates any applicable federal, state, local, or international law or regulation. This includes, without limitation, any attempts to interfere with the proper working of the webshop, use any robot, spider, or other automatic device, process, or means to access the webshop for any purpose, including monitoring or copying any of the material on the webshop.
9.2 Reporting misconduct: If you interact with anyone through the webshop who you feel is acting or has acted inappropriately, including but not limited to offensive, violent, or sexually inappropriate behavior, you should immediately report such person to the appropriate authorities and to us.
10. User-Generated content
10.1 Contributions: Users may have opportunities to post content, including reviews, comments, photos, statements, ideas, and other materials on the webshop. By posting content, users grant ABYYA a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
10.2 Content standards: User-generated content must comply with all applicable laws and regulations, respect intellectual property rights, and must not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
10.3 Content removal: ABYYA reserves the right to remove or refuse to post any user-generated content for any or no reason in our sole discretion. Additionally, we have the right to take any action with respect to any user-generated content that we deem necessary or appropriate, including if we believe that such content violates the Terms and Conditions, infringes any intellectual property right, or could create liability for ABYYA.
11. Privacy and personal data
11.1 Privacy policy acknowledgment: By agreeing to these Terms and Conditions, users also acknowledge they have read and agreed to our Privacy Policy, which outlines the collection, use, and sharing of personal information.
11.2 Data protection: ABYYA is committed to protecting the privacy and security of users' personal information. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with applicable data protection laws.
12. Limitations on liability
12.1 General disclaimer: The webshop, along with all content, products, and services made available, is provided without any guarantees, conditions, or warranties as to its accuracy, performance, or quality. ABYYA and any affiliated entities disclaim all statutory or implied conditions, warranties, and other terms that might otherwise be implied by law, to the fullest extent permitted by applicable law.
12.2 Liability cap: To the extent legally permissible, ABYYA, its directors, employees, agents, or subcontractors shall not be liable for any losses or damages, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of or inability to use our webshop or use of or reliance on any content displayed on our webshop.
13. Warranties and disclaimers
13.1 Product warranties: ABYYA does not guarantee that product descriptions or other content is accurate, complete, reliable, current, or error-free. The products are supplied "as is" unless otherwise specified in writing.
13.2 Service availability: While ABYYA strives to ensure the webshop is always accessible, we cannot guarantee uninterrupted access to our webshop, and operations may be interfered with by numerous factors beyond our control.
14. Indemnification
14.1 User obligations: You agree to indemnify, defend, and hold harmless ABYYA, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the webshop using your Internet account.
15. Changes to terms and conditions
15.1 Right to amend: ABYYA reserves the right to amend or update these Terms and Conditions at any time without prior notice. Users are encouraged to regularly review the Terms to stay informed of our updates.
15.2 Acceptance of changes: Your continued use of the webshop following the posting of revised Terms and Conditions means that you accept and agree to the changes.
16. Governing law and jurisdiction
16.1 Applicable law: These Terms and Conditions and any dispute or claim arising out of, or related to them, their subject matter, or their formation (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of Belgium without giving effect to any choice or conflict of law provision or rule.
16.2 Jurisdiction: Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the webshop shall be instituted exclusively in the courts of Belgium, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms and Conditions in your country of residence or any other relevant country.
17. Dispute resolution
17.1 Negotiation: Before resorting to formal legal proceedings, ABYYA and the user agree to attempt to resolve any disputes through good faith negotiations.
17.2 Mediation: If the matter is not resolved by negotiation, the parties will attempt to resolve the dispute through mediation before pursuing arbitration or litigation.
18. Severability
18.1 Validity of provisions: If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.
19. Termination of use
19.1 Account termination: ABYYA reserves the right to terminate or suspend your account and bar access to the webshop for any or no reason, including without limitation, any breach of these Terms and Conditions.
19.2 Effect of termination: Upon termination, your right to use the webshop will immediately cease. If you wish to terminate your account, you may simply discontinue using the webshop.
20. General provisions
20.1 Entire agreement: These Terms and Conditions constitute the sole and entire agreement between you and ABYYA regarding the webshop and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the webshop.
20.2 No waiver: No waiver by ABYYA of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of ABYYA to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
21. Feedback and contact information
21.1 Feedback encouraged: ABYYA welcomes feedback, comments, and suggestions for improvements to the webshop. You can submit feedback by emailing us at our designated contact address:
support@abyya.be
21.2 Contact Us: For any questions about these Terms and Conditions or any other matter, please contact our support team at the provided email address on our webshop. We strive to respond to all queries in a timely manner.
22. Accessibility
22.1 Commitment to accessibility: ABYYA is committed to making the webshop's content accessible and user-friendly to everyone, including individuals with disabilities. We are continuously working to enhance the accessibility of our webshop to ensure we provide equal access to all of our users.
22.2 Reporting accessibility issues: If you experience any difficulty accessing or navigating our webshop or if you have any accessibility-related questions or comments, we are listening. Please contact us through the designated channels, and we aim to respond to feedback within a reasonable timeframe.
23. Ethical sourcing and sustainability
23.1 Ethical sourcing policy: ABYYA is committed to the highest standards of ethical sourcing for all our products. We work diligently with our suppliers to ensure that the production of goods meets our ethical standards, including labor rights, environmental sustainability, and product safety.
23.2 Sustainability efforts: We are dedicated to reducing our environmental impact and continuously seek ways to improve sustainability in our operations. This includes efforts to minimize waste, reduce our carbon footprint, and encourage recycling among our customers and suppliers.
24. Community Guidelines
24.1 Positive community: ABYYA fosters a community of respect, kindness, and inclusivity. We ask all users to behave respectfully towards others, including other users, our staff, and our partners.
24.2 Prohibited conduct: Harassment, bullying, defamation, and the dissemination of obscene or offensive content are strictly prohibited on the webshop. ABYYA reserves the right to take appropriate actions against any user violating our community guidelines, including suspension or termination of access to the webshop.
25. Acknowledgment and acceptance of terms
25.1 Acceptance of terms: By accessing and using the ABYYA webshop, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the webshop.
25.2 Updates and changes: ABYYA reserves the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our webshop after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the webshop.
26. Promotional offer: complimentary accessory for free:
- The promotional code WELCOME10 entitles customers to a limited-time discount on their order.
This discount is applicable exclusively to eligible items and expressly excludes products from the Jumpsuit and Twinset collections, unless otherwise specified.
Customers must enter the code at checkout, where the applicable discount will be automatically applied to qualifying items. - We reserve the right to modify or withdraw this promotional offer at any time without prior notice.
Use of this code constitutes acceptance of these terms and any updates made thereto.